Please read these Terms & Conditions carefully before using the bull99 platform. By creating an account or accessing any bull99 service, you agree to be bound by these terms in full.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and bull99 ("bull99", "we", "us", "the Platform"). Use of the bull99 platform — including registration, login, deposits, game participation, withdrawals, and communications with support — constitutes your acceptance of these Terms. If you do not agree to any part of these Terms, you must immediately cease using the bull99 platform.
bull99 enforces a strict minimum age of 21 years. All accounts undergo age verification as part of mandatory KYC. Accounts found to belong to underage individuals are immediately closed.
Each player is entitled to one bull99 account. Multiple accounts are strictly prohibited. Your MYR wallet is unified across all products — live casino, baccarat, slots, and sportsbook.
bull99 operates under international gaming authority licensing. All game outcomes are RNG-certified and independently audited. SSL encryption protects all transactions and personal data.
All bull99 bonuses carry clearly stated wagering requirements. Bonus terms are published in plain English. bull99 does not impose hidden wagering conditions retroactively.
bull99 commits to processing verified withdrawal requests same-day. Touch 'n Go eWallet withdrawals are typically credited within 1–4 hours. Bank transfers are processed within one business day.
Deposit limits, session reminders, cooling-off periods, and self-exclusion are available to all bull99 players. Contact support at any time to activate these protections immediately.
1.1 You must be at least twenty-one (21) years of age to register for and use the bull99 platform. By creating an account, you represent and warrant that you are 21 years of age or older.
1.2 bull99 reserves the right to request documentary proof of age at any time. Acceptable documents include a Malaysian MyKad, passport, or other government-issued photo identification. Failure to provide satisfactory proof of age may result in immediate account suspension and withholding of funds pending investigation.
1.3 Where it is determined that a bull99 account was registered or used by a person under the age of 21, the account will be permanently closed, all winnings will be forfeited, and any deposited funds will be returned to the originating payment method after deducting any applicable processing fees.
1.4 You must be accessing the bull99 platform from a jurisdiction where online gambling is not prohibited. It is your sole responsibility to determine whether use of the bull99 platform is lawful in your jurisdiction. bull99 makes no representations that its services are appropriate or available for use outside its licensed territories.
1.5 Employees, contractors, agents, directors, and officers of bull99, as well as immediate family members of such persons, are not eligible to create player accounts or participate in any wagering activities on the bull99 platform.
2.1 Each individual may maintain only one (1) registered account on the bull99 platform. The creation of multiple accounts by the same individual, whether using the same or different personal details, is strictly prohibited and constitutes a material breach of these Terms.
2.2 When registering for a bull99 account, you agree to provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and Malaysian mobile phone number. You further agree to maintain and promptly update this information as necessary to ensure it remains accurate and complete.
2.3 bull99 operates a mandatory Know Your Customer (KYC) verification process. To unlock full deposit and withdrawal functionality, you will be required to submit identity verification documents satisfactory to bull99. Accepted documents include a clear copy or photograph of your Malaysian MyKad or valid passport.
2.4 bull99 reserves the right to delay or withhold withdrawal processing pending the completion of KYC verification. Accounts that remain unverified beyond thirty (30) days from registration may be subject to suspension.
2.5 You are responsible for ensuring that all information provided to bull99 is truthful and accurate. Providing false, misleading, or fraudulent information constitutes a breach of these Terms and may result in immediate account termination and forfeiture of all balances held within the account.
3.1 You are solely responsible for maintaining the confidentiality and security of your bull99 login credentials, including your username and password. You must not disclose your login credentials to any third party.
3.2 You must notify bull99 customer support immediately upon becoming aware of any unauthorised access to, or use of, your bull99 account. bull99 will not be liable for any losses arising from unauthorised account access that occurred prior to such notification where you failed to take reasonable precautions to secure your credentials.
3.3 bull99 strongly recommends enabling two-factor authentication (2FA) on your account. 2FA links your login process to your registered Malaysian mobile number and significantly reduces the risk of unauthorised access.
3.4 All bets and transactions placed through your bull99 account while you are logged in are deemed to have been made by you. bull99 is not responsible for any financial consequences arising from the use of your account by a third party to whom you have voluntarily or negligently disclosed your credentials.
4.1 The bull99 platform operates exclusively in Malaysian Ringgit (MYR). All account balances, deposits, wagers, winnings, and withdrawals are denominated in MYR.
4.2 Accepted deposit methods include Touch 'n Go eWallet, Boost eWallet, Maybank, CIMB, and Public Bank. The minimum deposit amount is RM 10. bull99 does not impose deposit fees; however, your payment provider may apply independent charges.
4.3 Withdrawals are available to KYC-verified accounts only. The minimum withdrawal amount is RM 30. bull99 commits to processing withdrawal requests from verified accounts within the same business day. Typical processing times are 1–4 hours for e-wallet withdrawals and one business day for bank transfers.
4.4 bull99 reserves the right to perform enhanced due diligence on large or unusual transactions. This may extend processing timelines. You will be notified if additional documentation is required.
4.5 Deposits are intended for wagering purposes only. Depositing and immediately withdrawing funds without meaningful gaming activity may be treated as an attempt to abuse the payment system, and bull99 reserves the right to apply a processing fee or delay such withdrawals pending review.
4.6 All funds deposited to bull99 must be owned by and originate from an account or instrument registered in your own name. Third-party funding is strictly prohibited and may result in account termination and return of funds to the originating source.
5.1 bull99 may from time to time offer bonuses, promotions, and incentive programmes to its players. All bonuses are subject to specific terms and conditions which will be communicated at the time the offer is presented. In the event of any conflict between a specific promotion's terms and these Terms, the specific promotion's terms shall prevail.
5.2 Bonuses are subject to wagering requirements. The applicable wagering requirement will be clearly stated in each offer's terms. Bonus funds and winnings derived from bonus funds cannot be withdrawn until the relevant wagering requirement has been fully satisfied.
5.3 bull99 reserves the right to withdraw any bonus offer, modify its terms, or void bonus winnings where it determines, in its sole discretion, that a player has abused or attempted to abuse the bonus system, including but not limited to opening multiple accounts to claim duplicate bonuses, or employing low-risk wagering strategies designed to convert bonus funds with minimal risk.
5.4 Bonuses are non-transferable and have no cash value independent of wagering activities.
6.1 All games on the bull99 platform use certified random number generators (RNGs) that are independently audited. Game outcomes are not influenced by bull99 or any of its employees. Applicable return-to-player (RTP) rates are established by the respective game studios and are available upon request.
6.2 In the event of a technical failure, communication disruption, or any error during the course of a game, bull99 reserves the right to void affected bets and return staked amounts to the relevant player accounts.
6.3 bull99 reserves the right to void any wager or withhold payment where it determines that a technical error or malfunction has produced an incorrect game outcome. bull99 will not be liable for any losses arising from game errors beyond the original wager amount.
6.4 For sportsbook events, in-play odds are subject to change in real time. bull99 reserves the right to suspend betting markets, void bets, or correct obvious pricing errors where a significant error has occurred in the odds offered.
The following conduct is strictly prohibited on the bull99 platform and will result in immediate account suspension, withholding of balances, and where applicable, reporting to relevant authorities:
8.1 bull99 reserves the right to suspend or permanently close any account at any time, with or without notice, where it has reasonable grounds to believe that a breach of these Terms has occurred or is likely to occur.
8.2 Where an account is suspended pending investigation, no withdrawals will be processed until the investigation is concluded. bull99 will endeavour to complete investigations promptly and notify the account holder of the outcome.
8.3 Where an account is terminated due to a confirmed breach of these Terms — including but not limited to fraud, multiple account abuse, or underage gambling — all pending withdrawals and account balances may be forfeited.
8.4 You may voluntarily close your bull99 account at any time by contacting customer support. Any remaining verified balance at the time of voluntary closure will be returned to your registered payment method within a reasonable processing period.
9.1 To the maximum extent permitted by applicable law, bull99, its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the bull99 platform.
9.2 bull99's total aggregate liability to you in respect of any claim shall not exceed the total amount deposited by you in the twelve (12) months preceding the event giving rise to the claim.
9.3 bull99 does not warrant that the platform will be uninterrupted, error-free, or entirely secure. Scheduled and unscheduled maintenance periods may temporarily affect platform availability. bull99 will endeavour to provide advance notice of scheduled downtime where practicable.
10.1 All content on the bull99 platform, including but not limited to the bull99 name, logo, design, game interfaces, software, text, images, and graphics, is the exclusive property of bull99 or its licensed content providers and is protected by applicable intellectual property laws.
10.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bull99 platform for personal entertainment purposes only. You may not copy, reproduce, distribute, modify, or create derivative works of any bull99 content without prior written authorisation.
11.1 bull99 collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and is incorporated herein by reference. By using the bull99 platform, you acknowledge that you have read and agree to the Privacy Policy.
11.2 bull99 will not sell your personal data to third parties. Data may be shared with regulated third-party service providers where necessary to fulfil the services described in these Terms — including payment processors, KYC verification providers, and fraud prevention services — all of which are contractually bound to equivalent data protection standards.
12.1 bull99 is committed to promoting responsible gambling practices. The following tools are available to all registered players and can be activated at any time by contacting customer support:
12.2 bull99 strictly enforces the 21+ age requirement. If you believe you may have a gambling problem, bull99 encourages you to seek assistance from qualified counselling services and to make use of the self-exclusion facility without delay. For more information, visit our Responsible Gaming page.
13.1 bull99 reserves the right to amend, modify, or update these Terms at any time. Where changes are material, bull99 will notify registered players via email or a prominent platform notification at least seven (7) days before the amended Terms take effect.
13.2 Your continued use of the bull99 platform following the effective date of any amendments constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the platform and contact customer support to arrange account closure.
14.1 These Terms shall be governed by and construed in accordance with the laws under which bull99 holds its international gaming authority licence, as applicable to the subject matter of the relevant dispute.
14.2 In the event of a dispute arising from these Terms or your use of the bull99 platform, you agree to first contact bull99 customer support in good faith to seek an informal resolution. bull99 commits to acknowledging support escalations within 24 hours and providing a substantive response within 5 business days.
14.3 Where a dispute cannot be resolved informally, the matter shall be referred to binding arbitration in accordance with the rules of the applicable gaming authority's dispute resolution mechanism. Both parties agree to be bound by the outcome of such arbitration.
If you have any questions regarding these Terms & Conditions, or wish to exercise any right described herein — including requesting account closure, activating responsible gaming tools, or submitting a formal dispute — please contact the bull99 support team:
bull99 Customer Support
Email: [email protected]
Available: 24 hours a day, 7 days a week
Live Chat: accessible from the bull99 platform when logged in
All accounts are subject to these Terms. Register with confidence — bull99 is licensed, transparent, and built for Malaysian players.
🔞 21+ only · Play responsibly · Gambling can be addictive